1. Introduction
Rishtey Dekhe ("Platform", "we", "our", or "us") is committed to maintaining a safe, respectful, and lawful environment for all users. We have a zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE), Child Sexual Abuse Material (CSAM), child grooming, trafficking, and any activity that endangers minors.
This Child Safety Standards Policy outlines the measures implemented by Rishtey Dekhe to protect users, prevent abuse, and comply with applicable laws, regulations, and Google Play Child Safety Standards.
2. Age Restriction
Rishtey Dekhe is a matrimonial platform exclusively intended for adults.
Minimum Age Requirement
- Male users must be 21 years of age or older to register and use the platform.
- Female users must be 18 years of age or older to register and use the platform.
- Individuals who do not meet the applicable minimum age requirements are strictly prohibited from creating accounts or accessing the platform.
- Any account found to contain false age information or belonging to an underage individual may be suspended or permanently removed without prior notice.
3. Zero-Tolerance Policy for CSAE
Rishtey Dekhe strictly prohibits any content, communication, behavior, or activity that promotes, facilitates, depicts, encourages, or involves:
Prohibited Activities
- Child Sexual Abuse Material (CSAM)
- Child Sexual Abuse and Exploitation (CSAE)
- Sexualization of minors
- Child grooming
- Child trafficking
- Child endangerment
- Sharing, requesting, storing, or distributing exploitative content involving minors
- Attempting to establish inappropriate relationships with minors
- Soliciting personal information from minors
- Promoting illegal activities involving children
- Any activity violating child protection laws
Any user found engaging in such activities will be permanently banned from the platform and may be reported to relevant law enforcement authorities.
4. Content Moderation
Rishtey Dekhe actively works to identify and remove harmful content.
Moderation Measures
- User profile reviews
- Content monitoring
- Manual moderation processes
- User reporting mechanisms
- Account verification checks
- Abuse prevention systems
- Investigation of reported violations
We reserve the right to remove any content or account that violates our policies without prior notice.
5. Reporting Child Safety Concerns
Users can report any suspected child safety violation directly through the platform.
In-App Reporting
Users may report:
- Suspicious profiles
- Inappropriate messages
- Child exploitation concerns
- Underage users
- Harassment or abuse
- Illegal content
Reports are reviewed on priority by our moderation and safety teams.
6. Investigation Process
When a report is received, our team follows a structured response process:
Step 1: Review
Our moderation team reviews the reported content, account, or communication.
Step 2: Risk Assessment
The content is assessed for:
- Child safety concerns
- Policy violations
- Potential illegal activity
Step 3: Enforcement
Depending on severity, actions may include:
- Content removal
- Warning issuance
- Temporary suspension
- Permanent account termination
- Reporting to law enforcement agencies
7. Account Verification & User Responsibility
Users are responsible for ensuring:
- Information provided is accurate
- Age information is truthful
- Content uploaded complies with applicable laws
- Interactions remain respectful and lawful
Providing false age information is considered a serious violation.
8. Prohibited Content
Images
- Images depicting minors in sexual contexts
- Exploitative images
- Nudity involving minors
Messages
- Grooming attempts
- Sexual conversations involving minors
- Requests for inappropriate content
Profiles
- Profiles created for minors
- Profiles misrepresenting age
- Fake identities used to target minors
9. Cooperation with Law Enforcement
Where legally required or appropriate, Rishtey Dekhe may cooperate with:
- Local law enforcement agencies
- Child protection organizations
- Government authorities
- Regulatory bodies
We may provide information necessary for investigations involving child safety concerns.
10. User Safety Features
Rishtey Dekhe provides multiple safety mechanisms, including:
- Profile reporting
- User blocking
- Account suspension tools
- Content moderation
- Abuse review process
- Customer support escalation
These features help maintain a secure environment for all users.
11. Consequences of Violations
Immediate Actions
- Content removal
- Account restrictions
- Permanent account termination
- Ban from future registration
Legal Actions
Where required, information may be shared with law enforcement authorities for investigation and prosecution.
12. Child Safety Point of Contact
Google Play requires a dedicated child safety contact. Our Child Safety Team is available to address any child safety concerns promptly.
| Contact Detail | Information |
|---|---|
| Support Email | help.desk@clixahub.com |
| Website | https://rishteydekhe.com |
| Response Time | Within 48 hours of receiving a valid child safety concern |
13. Community Commitment
Rishtey Dekhe is committed to:
- Protecting minors from exploitation
- Maintaining a safe online environment
- Promptly investigating abuse reports
- Enforcing strict safety standards
- Complying with Google Play Child Safety Standards
- Following applicable child protection laws
14. Policy Updates
Rishtey Dekhe reserves the right to modify this Child Safety Standards Policy at any time to reflect legal, regulatory, operational, or platform-related changes. Users are encouraged to periodically review this page for updates.
Compliance Statement — Rishtey Dekhe maintains a zero-tolerance policy against Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Any violation of these standards will result in immediate enforcement action, including permanent account termination and reporting to relevant authorities where required by law.
Rishtey Dekhe Child Safety Team
Email: help.desk@clixahub.com
Website: https://rishteydekhe.com/childsafety