Rishtey Dekhe
(Owned & Operated by Clixahub Private Limited)
Website: www.rishteydekhe.com
This Privacy Policy (“Policy”) describes how Rishtey Dekhe, a brand owned and operated by Clixahub Private Limited (“Company”, “we”, “our”, or “us”), collects, uses, processes, stores, and protects personal information of users (“User”, “you”, or “your”) who access or use our website: www.rishteydekhe.com
By accessing or using the platform, you agree to the terms of this Privacy Policy.
1. DEFINITIONS
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Platform: Refers to www.rishteydekhe.com
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User: Any individual who registers or uses the platform
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Personal Data: Information that identifies an individual
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Sensitive Personal Data: Includes religion, caste, contact details, photos, etc.
2. INFORMATION WE COLLECT
2.1 Information Provided by Users
We may collect:
- Full Name
- Gender & Marital Status
- Date of Birth / Age
- Religion, Caste, Sub-caste, Community
- Location (City, State, Country)
- Phone Number & Email Address
- Education, Profession, Income
- Family details
- Horoscope (if provided)
- Photos, videos, and profile descriptions
- Partner preferences
2.2 Automatically Collected Information
- IP Address
- Device Information
- Browser Type
- Usage Data (pages visited, session duration)
- Cookies and tracking data
2.3 Communication Data
- Messages exchanged between users (where applicable)
- Customer support communications
- Feedback and reviews
3. PURPOSE OF DATA COLLECTION
We use your data to:
- Create and manage user accounts
- Provide matchmaking services
- Suggest relevant profiles and matches
- Enable communication between users
- Send notifications (OTP, alerts, updates)
- Improve platform performance and features
- Prevent fraud and ensure safety
- Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING
We process your data based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interests
5. PROFILE VISIBILITY & CONTROL
- Your profile is visible to other registered users based on your privacy settings
- You can control visibility of:
- Contact details
- Photos
- Personal information
The Company is not responsible for misuse of information shared with other users.
6. DATA SHARING AND DISCLOSURE
We do not sell your data. However, we may share data:
6.1 With Users
- As per your profile visibility settings
6.2 With Service Providers
- Payment gateways
- SMS/Email providers
- Hosting and analytics services
6.3 Legal Compliance
- Government authorities
- Law enforcement agencies
- Courts or legal processes
6.4 Business Transfers
- In case of merger, acquisition, or restructuring
7. DATA RETENTION
- Data is retained while your account is active
- Even after deactivation, data may be stored for:
- Legal compliance
- Fraud prevention
- Dispute resolution
Account Deletion Policy:
Users can request account deactivation anytime. However, accounts are soft deleted, and the Company reserves the right to restore them in case of legal or operational requirements.
8. DATA SECURITY
We implement:
- SSL encryption
- Secure infrastructure
- Access control systems
- Monitoring and regular updates
However, no system is completely secure, and users share data at their own risk.
9. COOKIES POLICY
We use cookies to:
- Maintain login sessions
- Analyze user behavior
- Improve user experience
Users can disable cookies via browser settings.
10. USER RIGHTS
Users have the right to:
- Access personal data
- Update or correct information
- Request account deactivation
- Withdraw consent
- Request deletion (subject to legal limits)
11. THIRD-PARTY LINKS
The platform may contain third-party links.
We are not responsible for their privacy practices.
12. CHILDREN POLICY
- Platform is strictly for 18+ users
- Minor accounts will be removed immediately
13. INTERNATIONAL DATA TRANSFER
Data may be stored or processed outside India with appropriate safeguards.
14. NO GUARANTEE DISCLAIMER
- Rishtey Dekhe is only a matchmaking platform
- We do not guarantee marriage, compatibility, or user authenticity
- Users must verify details independently
15. LIMITATION OF LIABILITY
Clixahub Private Limited shall not be liable for:
- User-to-user interactions
- Misuse of information
- Any indirect or consequential damages
16. FRAUD & SAFETY DISCLAIMER
- Users are responsible for verifying profiles before engagement
- The Company is not liable for fraud, misrepresentation, or misuse by users
17. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Changes will be posted with an updated effective date.
18. END-TO-END ENCRYPTED COMMUNICATION
At Rishtey Dekhe, we prioritize secure communication:
- All chats between users are protected using end-to-end encryption
- Only communicating users can read messages
The following parties cannot access chat content:
- Clixahub Private Limited
- Admins
- Internal staff
- Any third parties
We do not monitor or access encrypted conversations.
Important:
Users should still exercise caution while sharing sensitive information.
19. CONTACT INFORMATION
For any privacy-related concerns:
Company Name: Clixahub Private Limited
Brand Name: Rishtey Dekhe
Website: www.rishteydekhe.com
Email: help.desk@clixahub.com