Rishtey Dekhe
(Owned & Operated by Clixahub Private Limited)
Website: www.rishteydekhe.com
1. Introduction
This Refund Policy describes the terms under which refunds may be granted for services purchased on Rishtey Dekhe, owned and operated by Clixahub Private Limited. By purchasing any service on our platform, you agree to this policy.
2. Nature of Services
Rishtey Dekhe is an online matrimony platform that enables users to connect and interact for potential marriage alliances. We do not guarantee any successful match or marriage outcome.
3. 24-Hour Refund Policy
Users are eligible for a refund within 24 hours of purchase, subject to the following conditions:
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The user may cancel their subscription for any reason within 24 hours of purchase
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The user must raise a “Cancel & Refund Request” through the platform
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The request must be submitted within the 24-hour time window
Once verified, the refund will be processed accordingly.
4. Refund Method
All approved refunds will be processed back to the original payment method used during the transaction.
5. Refund Requests After 24 Hours
After the initial 24-hour period:
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Refund requests will be evaluated on a case-by-case basis
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Approval will depend on the specific situation and circumstances
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The company reserves the full right to approve or reject such requests
6. Non-Refundable Situations
Refunds may not be provided in the following cases:
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Failure to find a suitable match
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Lack of responses or user dissatisfaction
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Partial usage of services
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Violation of platform Terms & Conditions
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Account suspension or termination due to policy breaches
7. Cancellation Policy
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Users can cancel their subscription anytime through their account
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Cancellation does not guarantee a refund beyond the 24-hour period
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Services will remain active until the end of the subscription period unless otherwise decided
8. Refund Processing Timeline
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Refund requests will be reviewed within 3 business days
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Approved refunds will be processed within 7–10 business days
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Processing time may vary depending on the payment provider
9. Payment Charges
Any applicable payment gateway or transaction charges may be deducted from the refundable amount.
10. Fraud & Misuse
Rishtey Dekhe reserves the right to deny refunds in cases of:
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Suspicious or fraudulent activity
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Abuse of refund policy
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Multiple refund requests from the same user
11. Modification of Policy
Clixahub Private Limited reserves the right to update or modify this Refund Policy at any time without prior notice.
12. Contact Information
For any queries related to refunds, please contact:
Company Name: Clixahub Private Limited
Brand Name: Rishtey Dekhe
Website: www.rishteydekhe.com
Email: help.desk@clixahub.com
13. Legal Jurisdiction
This policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of appropriate courts.